Assigning a Customer ID to a Check While in a check, touch “Check Options”. Touch “Assign customer ID”. For Existing Customers: Type in the customer’s name or...
Handling Multiple Guest Checks There are multiple ways to handle multiple guest checks. Outlined below is a correct way as well as two incorrect...
How to Look Up Drink Recipes Ensure you are clocked in as a bartender or manager While in an open check, touch check options at the...
Using the “Send and Add” Feature Ring up the items normally that you wish to send immediately on their own chit (kitchen ticket). Touch “Delay Send”....
Using the “Delay Send” Feature Ring up the items normally. Touch “Delay Send” Touch the amount of time you wish to pass...
Re-Opening Checks There are two unique ways of re-opening a check in onePOS. Both ways are described below: Re-Opening Through Server Menu...
Using the “Hold” Feature To “hold” an item or items, you can touch the blue “Hold” button just above the G# 2 and G#...
Using the “Change Ticket Type” Feature After all of the “Dine-In” items have been sent to the kitchen, touch “Check Options” at the bottom of the...
Processing Exceptions: Discounts / Comps / Coupon / Void Sign in as the server that owns the table OR Sign in as a manager and touch “Select Active Employee”...
Selling or Redeeming Gift Cards / Certificates To sell a gift card/certificate: Open a table (new table or existing table). Touch “Check options” at the bottom. Touch...