Emailing a Report To email a report as PDF: In Management Console, run the report you want to email and select the “Preview”...
onePOS Manager Console Error Message Troubleshooting Below is a list of common error messages in Manager Console and their resolutions. System Key Encryption Key has expired:...
Cash Drawer Doesn’t Open Make sure the cable going from the cash drawer into the receipt printer is securely inserted into both devices. Make...
End of Day Front of House: Run all server checkouts. Make sure all checks are closed (included any manager checks). Make sure any...
Adding / Modifying Items How to add a new item to MC: Log into MC (Management Console). Click the “Merchandise” option at the top....
Change Base Price from Management Console From the BOH: Log into MC (Management Console) Click the “merchandise” option at the top Click “Modify Merchandise” Find the...
oneView Settings System Default Cook TimeDefault cook time (seconds)Minimum CookMinimum cook time (seconds)Course IntervalsThe time between courses (seconds)Archive Jornal DaysDays to keep...
Batch Out of Balance A batch becomes out of balance when there is a discrepancy between what your bank has and what the POS...
Rules: Setting Requirements for Certain Items Under Setup > Business Setup > Rules, you can setup a new rule that will allow you to require certain...
Modifying Posted System Totals Under the ‘POS’ menu, select “Modify Posted System Totals” Select the Journal Date that you would like to modify Make...