End of Day
Front of House: Run all server checkouts. Make sure all checks are closed (included any manager checks). Make sure any...
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Emailing a Report
To email a report as PDF: In Management Console, run the report you want to email and select the “Preview”... -
onePOS Manager Console Error Message Troubleshooting
Below is a list of common error messages in Manager Console and their resolutions. System Key Encryption Key has expired:... -
Cash Drawer Doesn’t Open
Make sure the cable going from the cash drawer into the receipt printer is securely inserted into both devices. Make... -
Adding / Modifying Items
How to add a new item to MC: Log into MC (Management Console). Click the “Merchandise” option at the top.... -
Change Base Price from Management Console
From the BOH: Log into MC (Management Console) Click the “merchandise” option at the top Click “Modify Merchandise” Find the... -
oneView Settings
System Default Cook TimeDefault cook time (seconds)Minimum CookMinimum cook time (seconds)Course IntervalsThe time between courses (seconds)Archive Jornal DaysDays to keep... -
Batch Out of Balance
A batch becomes out of balance when there is a discrepancy between what your bank has and what the POS... -
Rules: Setting Requirements for Certain Items
Under Setup > Business Setup > Rules, you can setup a new rule that will allow you to require certain... -
Modifying Posted System Totals
Under the ‘POS’ menu, select “Modify Posted System Totals” Select the Journal Date that you would like to modify Make...